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All items purchased from the Tommy Hilfiger Equestrian Online Store can be returned free of charge within 30 days of receipt.

This right of return applies in addition to statutory warranty claims when purchasing defective goods in accordance with §§ 437ff BGB. These statutory warranty claims are in no way restricted by the following statements on the right of return.

Return Policy

Your online order can be returned to us within 30 days of receipt for any reason or notification.

Please ensure that you do not send returns from multiple orders in one package so that we can receive your returned items as quickly as possible. Goods must be returned in the condition in which they were received - and with the original tags attached. We do not accept or refund goods that have been worn or washed. If the quality of the items has deteriorated due to such wear and tear, we reserve the right to refuse refunding.

Refunds

If you cancel your order, we will refund all payments we have received from you, including standard delivery costs and administrative costs (if applicable), promptly but no later than 30 days after the date on which we receive your received notification of the return of the goods.

We may suspend the refund until we have received the returned goods or until you have provided proof that you have returned the goods, whichever comes first.

Once the products you have returned have been inspected and checked at our warehouse, you will receive an email notifying you of the refund. The refund will be made to the same card or account used for the original order.

Refunds typically take 8-10 business days to appear on your statement. The length of time before the amount is credited to your credit card depends solely on the terms and conditions of your credit card company. You can always check the status of your refund in your online account or by contacting your card provider.

In order to receive a full refund it is important that we receive the goods in the same condition that you received them (the returned product must be complete, unworn, unwashed and with all original product tags attached).

Due to the busy sales period, delivery times may take a little longer. We apologize for the inconvenience.

All of our products are carefully checked for quality before shipment.

You can view the status of your orders at any time via My Account.

More information:

We currently accept Visa, MasterCard and American Express credit cards. Barney & Baxter AG is entitled to check your creditworthiness during the payment process. Depending on the outcome of this review, we may adjust or reject an order and/or the selected payment method. In most cases in this situation we offer the possibility to choose another payment method. Our customer service cannot see the result of the credit check.

Über uns

Aus Liebe zu den Pferden

Wir sind in erster Linie ein Team von Pferdeliebhabern und leidenschaftlichen Reitern. Unsere engagierten Designer reiten, unser Marketingteam reitet, unsere Kinder reiten. Wir essen, schlafen und wiederholen Pferde. Deshalb steckt in jedem Produkt, das wir entwerfen, und in jedem Kleidungsstück so viel Leidenschaft, weil wir verstehen, was es bedeutet, ein Pferdesportler zu sein - es ist mehr als ein Sport, es ist ein Lebensstil!

THEquestrian Family

Coming soon... treffen Sie unsere grossartigen Tommy Girls und Boys, die sich mit ihren wunderschönen Pferden der herausfordernden und extrem lohnenden Welt des Pferdesports stellen. Erfahren Sie, wie sie angefangen haben, warum sie Pferde lieben, was sie sonst noch leidenschaftlich tun und natürlich, warum sie ohne Tommy Hilfiger Equestrian nicht leben können.

Nachhaltigkeit

Wir konzentrieren uns auf Reiter und Pferd. Unser Weg ist nachhaltig. Wir unterstützen und fördern Nachhaltigkeit im Reitsport sowie bei der Entwicklung und Herstellung unserer Produkte. Klicken Sie hier, um mehr über die Nachhaltigkeitsmission von Tommy zu erfahren.

FAQs

Haben Sie eine Frage, brauchen Sie Hilfe, möchten Sie etwas über unsere Pflegeanweisungen oder unsere Scan- und Trace-Funktionen auf unserem Etikett erfahren? Klicken Sie hier, um unsere am häufigsten gestellten Fragen zu finden.

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